Every plan, every fee, every price increase — documented. This is what Starlink actually costs when you add it all up.
| Plan | Advertised | Reality | Hardware | Contract |
|---|---|---|---|---|
Residential — 100 Mbps Rarely available to order | $55/mo | $55/mo + taxes & fees | $499 or $10/mo rental | None |
Residential — 200 Mbps Rarely available to order | $85/mo | $85/mo + taxes & fees | $499 or $10/mo rental | None |
Residential — Max Only option in most areas | $130/mo | $130–$165/mo | $499 or $10/mo rental | None (but hardware deposit) |
Priority (formerly Business) Highest hardware cost | $250/mo | $250–$500/mo | $2,500 | 12-month minimum |
Mobile (RV/Roam) Pause ≠ free | $150/mo | $150–$200/mo | $499 or $10/mo rental | None |
You can buy the dish outright ($499, non-refundable after 30 days) or rent it for $10/mo — but the rental adds up fast and you own nothing. If you buy and service is poor at your address, you lose the deposit after the return window closes.
Not included in the advertised price. Varies by state and municipality. Customers in some states report 15–20% added on top of the base rate.
Charged on the first invoice in some regions. Not shown during the signup flow — appears on the first bill.
The standard dish comes with a basic ground mount. Roof mounts, wall mounts, and cable routing kits are sold separately and are often necessary for proper installation.
Using your dish outside your registered service address requires a portability add-on. Not included in the base plan.
On Priority plans, once you exceed your priority data allocation, you are charged per GB or throttled. The threshold is not prominently displayed.
A customer who signed up in 2021 at $99/mo and is still on service today may be paying $120–$165/mo — with no option to lock in their original rate. Hardware costs have also increased, meaning new customers pay more upfront than early adopters did.
There is no phone number. There is no email address. Cancellation is app-only, and the process is designed to create friction.
"I tried to cancel for three weeks. The button kept sending me to a survey. I was charged for two more months."
— Reported user experience
Log into the Starlink app (no phone number or email cancellation available).
Navigate to Account → Manage Service → Cancel Service.
Complete the cancellation survey — skipping it may delay processing.
Confirm cancellation — you will be charged through the end of the current billing period.
Ship hardware back within 30 days of original purchase for a refund (not cancellation date).
Monitor your bank statement — multiple users report being charged 1–2 additional months after cancellation confirmation.
See how Starlink compares to other ISPs and satellite providers — on price, reliability, and contract terms.